Problem 02 · Recall

My dog won’t come back.

He comes when it suits him — when there’s nothing better on offer, when the other dog has gone, when he’s finished. So the lead stays on, and a dog that lives on a lead never really gets to be a dog.

Free · In person in Norfolk or online · Nothing sold on the day
01 — Does this sound familiar?

You already know the list.

Owners describe this to us in almost identical words.

01Brilliant in the garden, gone at the park
02He comes back — when there’s nothing better on offer
03Fine until another dog appears, then you don’t exist
04You call once, twice, then pretend you meant to walk that way
05He hears you — he looks at you, and carries on
06The long line lives in the boot and never comes off
07You’ve become the least interesting thing in the field
08You’ve quietly stopped letting him off at all
02 — Why it happens

It isn’t stubbornness. It’s arithmetic.

Three things are usually running at once, and none of them is defiance.

Cause 01

Coming back is a bad deal

Recall ends the fun — lead on, game over, home. The dog has done the maths, and the maths says keep running.

Cause 02

The word is worn out

He’s heard his name a hundred times with nothing behind it either way. It isn’t a cue any more — it’s background noise.

Cause 03

Freedom came before the skill

He was off the lead before the recall was proofed, so the thing he’s actually rehearsed — hundreds of times — is ignoring you.

A recall isn’t obedience. It’s a bet the dog keeps winning — until you change the odds.

Scott McKay
03 — What we actually do

Change the deal. Then prove it.

The order matters more than the technique. Most recall work fails because the dog keeps getting free chances to ignore you.

01

Watch what your dog actually rates

Food, a ball, a tug, other dogs — we find out what he’d cross a field for, because that’s the currency the recall gets paid in.

Assessment
02

Reset the word

A new cue, taught properly, paid every time, and never wasted. The old word carries too much history — we don’t argue with it, we replace it.

Weeks 1–2
03

Long line, no gambles

Freedom without the free chances. The line means he can’t rehearse ignoring you while the new recall gets strong.

Weeks 2–4
04

Add the hard stuff on our terms

Distraction at the paddock — dogs at distance, movement, scent — introduced deliberately, when the recall is ready for it.

Weeks 4–6
05

Prove it somewhere real

The marshes, the beach, the park — off the line, with the world happening. It doesn’t count until it works somewhere you didn’t choose.

Weeks 6–8
04 — Straight about this one

What we will and won’t promise you.

What usually changes

Your dog gets to be a dog again.

  • Off-lead walks come back — with a dog who checks in
  • One call, one response — not five calls and a shrug
  • More freedom, not less — that’s the point of the work
  • A plan for the day it goes wrong, because one day it will
What we won’t say

That a 100% recall exists.

  • That any dog recalls every time — no dog on earth does
  • That it’s sorted in one session
  • That you can skip the long-line stage — that stage is the work
  • That we can guarantee it — dogs aren’t machines and outcomes vary
05 — Where this usually goes

One of two, and the assessment decides which.

Most recalls

The Fix

One named problem, six to eight weeks, with the outcome written down before we start. Recall is the classic Fix.

If there’s more to it

The Transformation

When the recall problem is tangled up with reactivity or chasing, it needs the longer runway — ten to twelve weeks with support in between.

Both run in person or online · Neither is sold on the day you meet us

Let’s see the dog before anyone talks about money.

There’s no price on this page on purpose. What it costs depends on what we find, and we can’t find it from a form.

Free · No obligation · Norfolk and Suffolk, or online from anywhere